Effective Date: July 4, 2026
At Motorbike Lovers, we are committed to offering high-quality motorcycle gear and accessories. We stand behind the products we sell and want you to shop with confidence.
Please read our warranty policy below to understand what is covered and how to request warranty assistance.
Manufacturer Warranty
Many products sold by Motorbike Lovers are covered by the original manufacturer's warranty.
Warranty coverage, duration, and conditions vary depending on the brand and product.
Where applicable, manufacturer warranty information is available:
- On the product page
- Inside the product packaging
- From our customer support team upon request
What Our Warranty Covers
If a product is covered by warranty, it generally applies to:
- Manufacturing defects
- Material defects
- Faulty workmanship
- Hardware failures caused by normal use
Warranty coverage begins from the date your order is delivered.
What Is Not Covered
Our warranty does not cover damage resulting from:
- Normal wear and tear
- Improper use or misuse
- Accidents or impact damage
- Improper installation
- Unauthorized repairs or modifications
- Cosmetic damage that does not affect product performance
- Damage caused by neglect or improper storage
Products showing signs of intentional damage or abuse are not eligible for warranty claims.
Motorcycle Safety Equipment
Protective riding gear naturally experiences wear over time.
Items such as helmets, gloves, jackets, and protective armor should always be inspected before each ride.
For your safety, replace any product that has:
- Been involved in an accident
- Suffered significant impact
- Become structurally damaged
- Reached the manufacturer's recommended replacement period
How to Submit a Warranty Claim
If you believe your product has a manufacturing defect:
- Contact our customer support team.
- Provide your order number.
- Include clear photos or videos showing the issue.
- Describe the problem in as much detail as possible.
- Wait for our warranty review instructions.
Additional information may be requested during the evaluation process.
Warranty Inspection
Once your claim is received, our team will review the information provided.
Depending on the product, we may:
- Approve a replacement
- Offer a repair (if available)
- Issue a refund where appropriate
- Refer the claim to the original manufacturer
Processing times vary depending on the product and manufacturer.
Replacement Products
If your warranty claim is approved, we may provide:
- A replacement of the same product
- A comparable product of equal value if the original item is no longer available
Product availability may vary.
Shipping for Warranty Claims
If a warranty claim is approved, we will inform you whether:
- Return shipping is required
- A prepaid shipping label will be provided (where applicable)
- Additional shipping costs apply based on the nature of the claim
Limitation of Warranty
This warranty applies only to the original purchaser and is non-transferable.
Except where prohibited by law, this warranty is limited solely to the repair, replacement, or refund of the affected product.
Motorbike Lovers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
Need Assistance?
If you have questions about warranty coverage or need help submitting a claim, our support team is happy to assist.
Email: support@motorbikelovers.store
Please include your order number, product name, and a description of the issue when contacting us.
Important Notice
Warranty coverage varies by product and manufacturer. This policy provides general guidance and does not replace any applicable manufacturer's warranty. Where a manufacturer offers additional rights or protections, those terms will apply alongside this policy.